
Moldovagaz explained what to do if end consumers receive invoices with erroneous readings.
As noted in Moldovagaz message, the readings of natural gas meters in December 2021, both in the municipal and private sectors, were read in compliance with safety measures regarding direct contact with consumers when collecting data. “Accordingly, if the end consumer received an erroneous invoice (erroneous invoicing readings, lack of readings, estimated readings, etc.), the following tools can be used to resolve the situation that has arisen: a telephone call from all over the country to the single number 1304 or 1305 available (in Chisinau cases), or the service “Consumer’s Personal Account” on the website www.moldovagaz.md; Telegram channel https://t.me/MoldovagazSupportBot (questions are accepted around the clock, and answers are provided after they are processed by operators), Moldovagaz said in a statement. // 11.01.2022 - InfoMarket